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மேல்முறையீட்டு வழிமுறைகள் — Structured 5-Level Grievance Redressal
Kongu Polytechnic College is committed to ensuring prompt, transparent, and hassle-free assistance for all students and parents. Our institutional Help Desk (உதவி மையம்) provides immediate support across all academic, residential, and administrative domains.
For issues requiring escalation, a formalized 5-Tier Escalation Procedure (மேல்முறையீட்டு வழிமுறைகள்) ensures systematic routing from front-desk assistance up to the Principal.
| Selection & Level | Admission சேர்க்கை | Hostel விடுதி | Department துறை | Controller of Exams தேர்வுக் கட்டுப்பாடு | Scholarship கல்வி உதவித்தொகை |
|---|---|---|---|---|---|
L-1Level - 1 | Nodal Officer – Help DeskUniversal Level 1 Name: Mr. M. PERIASAMY | ||||
L-2Level – 2 | Students Section – Clerk | Asst Warden | Faculty Advisor | Assistant Controller | Students Section – Clerk |
L-3Level – 3 | Superintendent | Deputy Warden | Programme Coordinator | Deputy Controller | Superintendent |
L-4Level – 4 | PA to Principal | Residential Warden | HOD | Controller | PA to Principal |
L-5Level - 5 | ★ Apex AuthorityPrincipalFinal Redressal & Decision Authority across all domains | ||||
The Student Council Committee of Kongu Polytechnic College plays a vital role in promoting student participation, leadership, and effective communication between students and the Institution. Serving as a representative body, the committee provides students with a platform to voice their ideas, concerns and suggestions for the betterment of the campus. The committee works closely with the college administration to address student needs, organize academic and co-curricular activities and enhance the overall learning environment. Regular meetings are conducted to discuss student feedback and appropriate actions are taken to improve campus facilities, student welfare, and institutional services.
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Active collection of student feedback and suggestions to voice ideas for campus betterment.
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Working closely with the college administration to address student needs and enhance facilities.
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Regular committee meetings discussing student feedback and implementing proactive improvements.